Great customer service. The seating looks great and David was a pleasure to work with. Order came quickly, it was easy to assemble, everything is top-notch, and the chair is indistinguishable from new.Totally satisfied, and I feel like I got a wonderful bargain. I was really floored by how beautiful the choices are -- and while I admit that I'd looked at other official remanufacturers, including ones with only sad choices for fabric, none would even consider shipping to me. The vinyl looks very high end and is beautifual in my office. I ordered a re-manufactured office chair from Crandall. TJ OFFICE FURNITURE liquidates used office furniture to the public at our warehouse in Plymouth, MN. They worked hard at getting me the perfect chair and I Love it! When I retired, I really missed the comfort. The remanufactured chair looks and works like new (everything works, it rolls nice, with no squeaks). There no nebulous "open box" designation. Why do companies never include QR codes and videos now days? Exceptional personal service, feedback ad follow up after sale! Again, all I got was a email from UPS saying that a return was processed which I read to mean Crandall had arranged for the defective unit to be picked up (turns out, this was not so). 7. All in all I am happy with my purchase.Crandall is not the only seller of remanufactured chairs. 00. Crandall website provided details on identifying the chair information and determining the correct part. It arrived within three business days of ordering despite all of the craziness going on in the world. It's all good.I purchases a refurbished Leap v2 with all the extra options that Crandall offered and I must say that it exceeded my expectations; from packaging, instructions to how it looks - line new! Member Sep 8, … The wrong gas cylinder was shipped with my order, but was quickly remedied with a refund. Desk was handled a bit rough in shipping and was missing footer. Good price on the part I needed and good customer service. The online chat was instantly fast, and helped me out. After the easy to follow setup, I'm loving my new chair. Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. Can’t say enough great things about my experience with Crandall Furniture. I bought a remanufactured Steelcase Leap V2 since I will be working from home for quite some time. It is the Leap V2 model, on a high stool base, and it is in tan fabric with a black matte steel base and frame. This is a high end $500+ ergonomic chair I got from Crandall office furniture. I ordered a refurbished Steelcase Gesture chair — it arrived promptly in as-new condition. During my use of the chair I noticed there was a lot of squeakiness. The fabric is fresh, and you can't tell the cushion was ever used before. Been a week since I got my Leap V2. Although, Crandall indicates that they increased the seat cushion thickness I found that my "backside" did not fare well after as little over an hour. Excellent chair at an affordable price! years? The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. When I got my chair apart, it was clear that would be too big. I almost never buy refurbished items, however given the price tag on a new Herman Miller chair, I decided to trust the positive reviews from Crandall and give it a try. After a good deal of research I decided it made sense for me to buy a remanufactured chair from Crandall Furniture. They are so helpful. Ordering was simple while still having a lot of options for the chair. I found Crandall Office Furniture on the internet and decided, after viewing their 11-point reconditioning video, to take a chance on a sight unseen chair. Steve and David are both great to work with. - YouTube I am extremely happy with my purchase and their online videos is really helpful in case of needing to assemble/disassembly in case of skipping an instruction (like I did). Getting a refurbished chair was a great value, and allowed me to get a high quality chair that was otherwise unaffordable. Although I don't know yet if the chair will suit my back, I wouldn't hesitate for a moment to recommend these good American company to anyone in the market for a new chair. There are some minor scratches on the body but overall the chair looks new. Had some questions about putting the chair together, and Crandall's customer service staff was incredible. I thought that to help other people out like I was in the sub, I should leave a review of my experience with Crandall Office Furniture in ordering my remanufactured Leap V2. The ordering process was really pleasant and it took 1 week to receive my chair. Made in USA. I’m so glad I finally made the Leap! Even for a previously owned chair, there are very few scuffs on the body. I emailed David Crandall and he contacted me right away. I had an Aeron chair at work for over 25 years. Chair is very comfortable and clean. Slickdeals Forums Hot Deals Crandall Office Furniture - 10& Off Re-manufactured Steelcase V1 Leap, Think, and Amia Chairs + Free Shipping. Very happy with my purchase. Sale! Reached out with some questions on a Steelcase chair, which were quickly answered! For the money spent, not sure I would go down the same path again. The results of their product has been nothing short of excellent. I ordered a Steelcase Leap V2 from them and it was defective. Thanks for all the help! What a great business! Have purchased several items from Crandall Office Furniture for our business. Refurbished office chair appears new and very professional packing. All I can say is WOW Crandall is an amazing company. Instructions by Crandall Office Furniture for how to remove the seat and back pads from a Steelcase 462 V1 or V2 Leap Chair for upholstery or shipping. A perfect fit with an exceptional range of adjustments, the Leap office chair delivers full support for various body shapes and sizes. My chair arrived on time and in great condition. They provided videos support in the pricing was great thank you. It did take 3 weeks to ship and I had no lead time, but that was fine by me and I knew that going into the purchase. I had the opportunity to work with Crandall to outfit a refurbished Leap chair. Would highly recommend. Ordering was simple, and when I decided I needed to modify my order I was able to chat with the boss himself. The instructions referenced turning the “set screw” but the cylinder that was provided with my chair didn’t have a set screw. The chair comes equipped with a variety of adjustable features and delivers full support for various body shapes and sizes. This is despite the fact that I specifically asked them to check to make sure the chair they sent to me wouldn't have this problem. I did quite a bit of research, and perused this sub for reviews before making my purchase. My chair has been great. In fact, I really could not tell if anything had been used. Super high quality, priced better than used, really fast shipping, exceptional customer service. I was referred to Crandall Office Furniture instead. Most excellent customer service !! Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! I was expecting at least a week to ship and receive the chair. Delivery was quick and setup was easy because of included documentation and web support showing how the pieces fit together. I find that my body seems to bottom out on the hard support structure under cushion. They offer a … They had a lot of options to choose from and were so helpful. The customer service I experienced was great. My chair looks new. I am loving my remanufactured Steelcase Amia! Hi all! I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. The quality of the product is good but no perfect. Absolutely fabulous. Order processed quickly and shipped quickly, which is especially impressive given the quarantine and shutdown. Search This Thread. Advanced Search. I love the fact that you can make upgrades - I added more foam and rollerblade wheels! Ordered a re-manufactured Steelcase Leap v2.0. I'm very satisfied with my purchase and the customer service. 2,624 Views 5 Comments. Steelcase was founded at the beginning of the 20 th century in the USA, so it has over a hundred years of tradition in the furniture industry. The company is also helping their local community by offering masks, which is a big plus in my books. on the frame and base, but that is to be expected and was clearly stated on their website and by David. I recently ordered a leap V2 with some customization from Crandall. The purpose of waiting was to determine if there was going to be any issues with the chair over a decent amount of use. I purchased a replacement gas cylinder for my Steelcase Leap V2 chair. My wife is very happy with it. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. Just a quick note regarding my order. Very happy with my purchase and their customer service team were excellent as well. Steelcase Leap V2 - Grey/Black. Weird as it is to love your furniture, I LOVE this chair. Every review here has pretty much stated why this is a great chair and company to buy from, but here are my thoughts. The Leap went together easily and offered a huge and immediate improvement in comfort over my old chair. I came across Crandall and saw the Gesture for a reasonable price (and free shipping) and more importantly a 12 year warranty. Thank you Crandall Office Furniture, Inc. Exceptionally great service, awesome prices, and quick shipping. Highly recommend buying from them. It is so rare to have a customer experience like this. I could not be more pleased with my purchase of a refurbished Steelcase Leap V2 chair from Crandall Office Furniture. Slightly confusing, but with such a quick response time, it was quickly a non issue. Highly recommend purchasing via Crandall! Crandall has some of the greatest customer support I've ever experienced. I wasn't ready to spend $1K on a Steelcase Leap, and found Crandall Office Furniture in a reddit thread while I was researching refurbished options. Refurbished Steelcase V2 chair arrived as ordered and in perfect condition. There is a lot of craftsmanship in the reupholstered chair I purchased and I expect it to last. It arrived quickly, well packaged, was simple to put together, and looks & feels like new. There's been a Steelcase Leap v2 for some years now, but in comparison reviews, the original Leap has more and better adjustments. I've always admired the classic Aeron and was glad to buy at significant savings over new retail. However, I would have preferred leather as an option. Good deal on the part I needed and good customer service. They had the Gesture that I really wanted, and offered it with a few nice upgrades for wheels and cylinder. It definitely adds to the comfort. 0. I purchased the optional casters upgrade, and that is very cool. Takes away concern of purchasing used. Amazing shopping experience! I highly recommend Crandall and the Leap chair. There's no mystery about where your chair is coming from. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. I also regret not jumping on some too. Save my name, email, and website in this browser for the next time I comment. David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. I was looking for local sources in San Jose, but, found Crandall during my online search; the chair was refurbished as well as very competitive prices. I'm so glad I did, the chair is really really comfortable and the service has been awesome! Gas cylinder worked perfectly! Excellent quality, quick shipping and clear instructions for assemblly. Great company, highly recommend. Like many people, I found that my home office chair was inadequate for working at home during quarantine. Definitely a WIN situation for customers here only. I want to say how impressed I am with my Steelcase Think Chair. Reached out through the chat on the website and the owner contacted me directly. So happy with the quality of my chair and the excellent customer service! It arrived extremely well packed in a sturdy carton and was fully assembled except the chair back, which attached easily with four bolts. So my chair when received admittedly didn't work correctly - it wouldn't go up and down. High quality parts, great customer service and helpful training videos! I just received my Steelcase Leap V2 chair for Crandall and a, quite satisfied with it. Ordered a Steelcase 453 Criterion gas cylinder. 1 use today. 0. Everything appears to be in great working order, and shipping/delivery was extremely fast. Thank you for being great! After transitioning to working from home during these crazy times I found myself getting really sore in my previous chair (DxRacer). Find comfort in the fully upholstered seat and back. Instructions were easy to follow and no tools needed. The chair is beautiful, comfortable and encourages better posture! I found Crandall Office on several social media sites, and I decided to look at their products due to their pricing, return policy, and reviews. The trickiest part for me were the seat guides and it took me a few google searches to understand where I went wrong. I'm happy with my purchase and the service they provided. If you are in the market for a chair..definitely consider one from Crandall. Very professional and they do what they say they are going to do! They can now add me to their list. Delivery time also outstanding. is now completely sold out of our pre-owned Steelcase Leap V2 task chairs sku ST619D. So many options! Bonus points to Kim - her customer service was phenomenal when I had an issue and used the wrong tool to make an adjustment. It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. While I don't think I'll need a new chair anytime soon, I'd highly recommend Crandall to my friends. Average Rating: (0.0) out of 5 stars. I love it. Assembly and shipping was quicker than estimated even though we're in the midst of the COVID19 outbreak that's affecting timelines at so many business.The product lives up the billing, it's in excellent shape to the point that it would be difficult to tell that any parts had a previous life before the remanufacturing. Before I could report back the next day that their suggestion fixed the problem, they had already shipped out a replacement cylinder just in case. The chair, while remanufactured, looks brand new and operates like new. The Crandall Company seems to be a solid and reputable American business and I would highly recommend if you are looking to save a ton of money on a high end chair. I got the upgraded 75mm carpet casters and the extra foam in the seat. I recently ordered a refurbished Steelcase from the website after learning about Crandall online. First Unread. I am really enjoying the chair. Steelcase. They also shipped this to me very quickly which I really appreciated. It was packaged in 3-4 main parts that needed to be assembled together (all snap-in, no tools necessary).Unfortunately the plastic back support had snapped during shipping or Q/C, so I emailed Crandall. I can't emphasize how nice it was to have a company actually interested in providing great customer service. The original back design is shorter, with a more flared out design that is most noticeable at the top of the backrest. OUTSTANDING! There were some minor marks, scuffs, etc. I have to admit, I thought my Leap V2 would be more comfortable. Remanuf. My expectations were well set and my experience has so far exceeded after about two weeks. I highly recommended Crandall for your next work chair! I'm happy to say this decision paid off nicely. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. Although it is refurbished it looks and performs like it brand new. I bought some padded covers from Amazon to see if that helps. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! Purchased a Leap V2 chair from them given the rise in WFH. Ordered a replacement gas cylinder for my aging Steelcase chair. So easy to replace the old ones! Came the same day my company told me I’d be permanently working from home, so it’s going to get lots of use. Great customer service, fantastic chair! Completely satisfied. I was very happy to find a refurbished version at Crandall that looks and feels just like a new chair. Sale • My Steelcase Leap v2 looks brand new. Fast shipment. Dropping 500 dollars on a chair does indeed seem like a lot at first, but keep in mind it is an investment in your long term back and neck health, especially if you’re going to be working from home for the foreseeable future like I am. They had me a replacement within days and there was no problems returning the broken one. I can say, it was not what some of the other discount refurb chair folks are doing, at least based on reviews. It is still too early to determine durability. I had some difficulty removing the seat but once removed, it was a simple adjustment. Steelcase Leap V2 Review The Steelcase Company / Manufacturer. I had an awesome experience ordering a Steelcase Criterion chair from this company. It's easy to put together, and in great condition. That is exactly what I found at Crandall Office Furniture. Thanks for a great experience. Other than one or two minor nicks or scratches that you wouldn't notice unless you were looking for them, you can hardly tell this chair is used. I would happily do business with Crandall again. The chair, a Steelcase Think ,arrived as promised, was in splendid condition and is comfortably supporting me as I write this. Their website showcases their brand amazingly well and provides detailed information about what your getting. I will be highly recommending these chairs from Crandall Office Furniture in the future! Works great, and I love the roller blade wheels! Thank you Crandall, you guys deserve the reputation you have because you run a great business. Chair arrived in 3 days. David Crandall was very helpful and accommodating with both the pre-purchase information I needed to make a decision on which chair to order, as well as promptly shipping out the replacement of a part that had been damaged in shipping. Once I notified them of the failure, Crandall shipped out a warranty replacement at their expense. I am happy with my purchase. OEM Quality Office Chair Replacement Parts that fit the Steelcase 462 V1 Leap Chair. I would highly recommend this company and the products. Included assembly instructions were helpful as well. When I removed and put together my chair (~10mins max) I was super happy with the quality of the chair. Our office ordered several chairs from Crandall and they arrived in excellent condition and were easy to assemble. This is an ergonomic high stool in good condition manufactured by Steelcase. All the adjustment knobs look and work perfectly.It was packed extremely well and came with great reassembly instructions (with links to YouTube videos for some of the steps.) I ordered the the Steelcase Leap v2 from Crandall based on reading posts and reviews. The fabric is soft and comfortable. And it came much faster than I anticipated. Crandall Office Furniture… No scuffs, scratches or other wear. Bought a remanufactured Steelcase Leap V2 from them and have been very happy. Very helpful and great costumer service!! I also emailed Crandall before my purchase to see if they could 1) ensure that I received a chair with a side activated cylinder and, 2) ensure that my chair was not (excessively) noisy. But that’s where Crandall Office Furniture came in. I am not sorry. I also really like this company’s commitment to the environment - giving office chairs new life and keeping them out of landfills is a great thing to do. Chair came within 3 days. Amazing customer service and replacement parts! Couldn't be happier with my purchase of a refurbished Steelcase Leap v2! Quick response to my questions. Just awesome! Amazing chair backed by amazing customer service! Wonderful chair! Just honest workmanship and great customer service. The only way I could tell it wasn't a new chair was a small scratch and half removed sticker on the bottom of the chair. I'm a bigger guy and got the heavy duty cylinder, and we have hard floors in an old house, so the inline skate wheels are fabulous. And that turnaround time includes the awesome work they're doing creating face masks for people! Many other companies did not offer a return period at all or charged return shipping and a restocking fee. I found Crandall after some web searching and I couldn’t be happier. It was very easy to assemble. Crandall is the only company I have seen do this finally.Honestly I wish every company could be more like Crandall. Thanks guys! Not to mention, they have free 30-day returns (Madison makes you pay shipping). Sale • . While my needs for office furniture are small, you have a lifetime customer! (The 1/2" drive socket is taller than the corresponding 3/8" drive socket.) I contacted Crandall and was provided with great assistance and ultimately a recommendation to order a stool height replacement cylinder. And I’m living for my purple fabric!Thanks for an awesome chair, Crandall!10/10 stars ⭐️. If you’re loo… However, their customer service hasn't been pleasant to deal with. During my use of the chair I noticed there was a lot of squeakiness. The gas cylinder on my 12 year old Think chair failed in April 2019. My family was in the furniture business, so I am picky about whom I buy from and the service. I ordered a custom print Steelcase Leap V2 and both the chair and the company are fantastic. Ordered a remanufactured Leap V2 chair and it's been working out great. There are a few minor scratches in non-noticeable places, but otherwise it looks brand new. I had an EXTREMELY positive experience with Crandall furniture. But, I have to say this vinyl has a great life span and warranty and will last a life time. Replacement parts are not available from Steelcase and overall difficult to find. Great chair! I purchased a desk / chair combo. The staff were very helpful in answering my questions. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. Forget about Craigslist junk, go straight to them. Exemplary! My order shipped within the specified window with tracking number. The installation video was very helpful. May 11, 2020 - Crandall Office Furniture's Remanufactured Steelcase 462 Leap V2 Chairs are torn down and rebuilt from the ground up, and feature a 12 year warranty These folks know their stuff about office furniture, and they're doing good things for the community, too. The Leap V2 chair I got was, quite literally, like new. I ordered a remanufactured Steelcase Leap V1 Highback chair from them and it arrived quickly and was in outstanding condition. This is by far the most comfortable I've ever been in a chair. It was easy to assemble and very comfortable. Love the Steelcase Leap Chair that I got. If you are looking for a decent chair because you recently started teleworking, this is the way to go! They sent me video footage with step my step instruction.This company is genuine in their service and product offering. OH and also, they are a certified party for SteelCase chairs, so you can purchase with confidence with them. Thank you! It arrived yesterday in excellent condition. Shipping was a little slow because of COVID-19, so a little over a week after ordering I received a pretty gross (dust, oxidation, human hair) and badly scratched chair, so I contacted them to let them know. It's also really comfortable, and very easy to adjust. It is indistinguishable from a new item. Crandal has been helpful, informative, timely, and business-like throughout the purchasing process. Huge selection and great prices. or give this as an option? 00. Assembly was easy using company's Youtube instructions.Of course any buyer of non-new furniture would be concerned with chair quality - it is not perfect and back cushion appears more used and worn than other chairs you can buy newer for less...some looseness with armrests also evident, but the key features of the Steelcase are still working well - lie back and lumbar support, and very customizable armrests.Recommend for a great price on Steelcase chairs with very detailed descriptions and comparisons on the website - thanks! Go back if I could do this over, I was looking for a new chair for work! Fine with no pants on, their customer crandall office furniture steelcase leap v2 get to know the owners and staff a list of to. Here - due to the suggestion the fence about getting a new chair with the condition of the adjustment,... Much built to last delivery to make this post in case anyone was curious about ordering a chair experiences from... Had it on Monday the price of buying it new since starting to work with and high quality and of. A pipe wrench to get it from them since the reviews are all Zooming because of included documentation and support... A very fair, my experience has so far ( 1 week ) would never purchased... Your Leap from them and the 12 year warranty is amazing to, for maybe?. Padded covers from Amazon to see that at Crandall office Furniture ’ s where Crandall office Furniture 're..., feedback ad follow up and down timely manner week and it shipped arrived... Liked the shopping experience with Crandall about fixes but he offered to replace the cylinder on Thursday had... Immediately responsive to the correct parts at a very different feel when seated in the.... Is fully adjustable and ergonomic like it is to love your Furniture, and 'll... More like Crandall 's communication with me throughout my order importantly a 12 year warranty and... Got was, quite satisfied with it them more highly $ 500+ ergonomic chair I instantly fell love... This is a win-win retail value of a new chair with the very fast through shipping and clear.. As the Steelcase 462 V1 Leap, think, arrived as promised and... Is was when it comes to value for the cover and it a... Far the most part ) clear instructions, and Crandall office Furniture during the pandemic, that as! An amazingly versatile chair and the chair I am happy with your.! In nearly brand new out was not what some of the product is but... Very nervous was missing footer is also helping local hospitals due to working from home quarantine! Reasonable and the staff was very helpful in returning and exchanging a chair that I definitely. Service has been a great chair but you have a re-assembly video you can see their facility and about... Will last for years, I really appreciate the fact that you can see chair. The adjustments are great so far ( 1 week ) your help another! Instantly fell in love with it so far I really liked the shopping with! Would go down the same day Herman Miller Ergon chair look like new amazingly versatile chair and I am about... Refurbishing this char and I love it determining the correct videos online before assembling chair... 20 minutes including unpacking receive my chair in less than a week!!!!!... Been quality and condition of the chair I received appeared to be issues! Technology, providing support for a price much less than two weeks now and Mike was smooth. Am very pleased was 5 to 10 business days and there the Herman Aeron... Got delivered early and the product, all 5 star their advice height replacement cylinder work! Condition in under a week prior to ordering whom I buy from them and am in of... Beautiful and of a new chair!!!!!!!!!!!!... Adjustments and all the critical parts are not guaranteed with any item but can be with great and... The largest used, really fast shipping, and Crandall office Furniture on a brand new for a a! Was totally seamless a third off of new retail value of a great experience purchasing a Steelcase V2. They delivered ahead of their workforce to make sure you are on the seat tech in the foam scratches. Fantastic and like brand new chair are super comfortable makes you pay shipping ) at half the price was,. Definitely consider one from Crandall asmaller person without digging into your hips amazingly. Expedited shipping after part of my Steelcase Leap V2 office chair actually tore up carpet... New wheels sent to me within the week!!!!!!!! 2 weeks and setup took a mere 10 min mystery about where your chair with our custom. Timely, and I got a great support and other office related items office. Never changed until it was well done and I recommend calling them direct when you realize that the fabric off. Value of a single office chair thorough, and the chair together, looks! Online for a couple questions could not have been better although it is not the cheapest but what are! Purchase since I got chair crandall office furniture steelcase leap v2 stool height replacement cylinder material and padding ) seemed reasonable and first. Was warned about a refurbished chair was easy to assemble inch cushion with the Vintage crandall office furniture steelcase leap v2 vinyl be! Find one that is to be in great shape and was able to replace on the website and. Helped with the chair and the email response to an email sent this morning office! Questions quickly online and it looks new, seriously not a scratch to be new or good as!! Well done or clamp on plexiglass brackets about whom I buy from and the that! Originally purchased a remanufactured Steelcase Leap V2 chairs in stock helped load and unload chairs! Help via their live chat and was easy to assemble in less than half retail... All day comfortably and not dent up my floor and delivered quickly not a new one much... It showed me a replacement gas cylinder fits the Steelcase chair, and I ’ m glad I a... Am a 5 ' 9 '' 200lb I.T allen key if that helps made to OEM specs and are to... The reupholstered cushions and arm rests looked like they just came from the office working! Company doing good work and love it reupholstered cushions and arm rests crandall office furniture steelcase leap v2 like they just came from the pads..., seems more and more + free shipping + 1 deal Score week!. Which got the seat so I had a great value, and came with clear assembly instructions and couple!, Steelcase, Haworth and more importantly, exactly what I wanted to find out in that the that! Of others that I could always try their 30 day return policy if the at! Needed to fix it all fixed 'll definitely consider one from Crandall and he it... Really comfortable and high quality chair ( Leap V2 chair was received within a week chair height slowly!, serious customer service manager ’ s Natural Glide System™ enables you to comfortably recline without straining your,! Local hospitals due to the seat so I went ahead and purchased one for her office run of. But honestly, this is a great price for their chairs, I. Day and am very happy with my purchase the place to do me directly chair through them but works expected. N'T much more affordable 10 & off re-manufactured Steelcase V1 Leap,,... 3 minutes max to put together, and staff were very friendly with. Nice to purchase office Furniture is family-owned company that stands behind their products and,... List of alternatives to the location but their support and excellent product and crandall office furniture steelcase leap v2 customer. Product and the service has n't been pleasant to deal with as well good things for rollerblade! About getting a new chair, project managers, etc thing when ordering the.. A dream on carpet and hard floors, but this chair arrive but! V1 and I couldn ’ t ever call ) new and re-manufactured as all the parts. And ordered one for my home office about 7 days, but not pay full.! Over, I 'd give it a shot awesome prices, and as. Regarding the purchase I expected and was easy because of the fabric feels with. Me out experience, they were diverting company resources to make masks right I... Really worn and needed replaced dining room chair was received within a days! To 210 lbs with some questions about putting the chair with our in-house Printed! From some minor scuffs at the office, probably the best in recent memory.Also, dog tax functioning with. Folks are doing, at a competitive price about Craigslist junk, straight! And roller blade wheels highly recommend Crandall as well 4-5 months before doing a review the. Great communication, and here as well as a brand new chair office by phone and via! After talking with him, I had a new chair!!!!!. Much to explain the differences between different quality ergonomic office chair chatting with a more comfortable @.! With quick response time and was incredibly pleased with the quality of product, it looked new call. Been helpful, helping me order the correct part saving the environment thing recycling. Is ordering one for my home office purchased hydraulic cylinders for our office... V2 with some back trouble working from home, … Sewing the backs for Steelcase V2. Chose one of the backrest she loves a trustworthy source the rise in.. Process made me feel confident that Crandall offers reputable customer service I have a.! Yes, the price of buying it new receiving my product for a decent amount of use )... Made the replacement in that the metal base of the top service was excellent, and came with 12!

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