The 13-digit and 10-digit formats both work. That was very usefull, for several years I was looking a guide to improve my communication skills And I find it, all tips are practical I reallly recomended read it, Reviewed in the United States on June 25, 2018, I like this book because it was very uselfull for my life, I enjoy all chapters, thanks for everything and lesson, Reviewed in the United States on June 2, 2018, On point and to the subject, with real life examples and tips. By the end of this eye-opening guide to effective communication, you will be able to crack the confidence code and finally understand: ✅ How To Listen, Make Your Voice More Attractive & Take A Digital Detox, ✅ How To Stop Fearing Judgement, Use Empathy In Conversation & Avoid Expressing Negativity, ✅ How To Ask Excellent Questions, Handle Heated Debates & Persuade With Arguments. And one i was able to complete. We are sorry. 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