Accountability. Learn more about accountability with this post. Calmness: As the manager, you can’t afford to break down when the pressure is on. If what you find isn’t great, brainstorm solutions. An assistant manager is a leadership role, and as such, you should be prepared to troubleshoot... Ability to Follow Directions. Due to the nature of our job we have to remain flexible while handling multiple priorities. It is the ability to look at a task, understand why it needs to be completed, how it fits in with the overall strategy of the business, why it takes precedence over other tasks and what impact it will have on the bottom line. In this article, we take an in-depth look at some of the important leadership qualities that separate good leaders from a bad one. It is a skill set that must be learned and practiced repeatedly. “The top skill that an Administrative Assistant is the ability to multi-task. You both have strengths that are important and contribute to the success of each other and your company. How does one go about becoming a standout NYC Personal Assistant? A personal assistant is someone who helps an employer manage various details of his or her business or personal life. What support do you need from your Executive to work in partnership? 11 Qualities All Great Managers Possess Published on May 20, 2014 May 20, 2014 • 1,377 Likes • 137 Comments UPDATE: Content updated October 8, 2020 Dan Ros e is a content creator at SkillPath and has been blessed to work with some of the best administrative assistants around. They’re good listeners. A great assistant manager and manger team can result in a positive workplace environment and increased company revenues. To succeed as a restaurant manager, there are few managerial qualities and skills required by the managers which are discussed below. Approach Your Supervisor With Problems at Work→, Four Things You Can Do to Minimize Conflict in the Workplace→. Being a good manager is not an inherent skill set. As project managers, there are characteristics which make good project managers great. Learn how to develop your diplomacy skills. 10 qualities of a truly great Assistant 1. Want to become a great leader? A manager should have certain traits such as: The first task is to lead your subordinates. Cleaning up messes and putting out fires — quickly, quietly, and efficiently — is part of the job. She holds Bachelor of Arts and Master of Education degrees from Arizona State University. As I found my way further into the field of stage managing, I practised generosity as a way to emulate her. Make sure they are personable, have good social skills, and enjoy working with others. Although you are not aware of any conclusions yet, it is important to reinforce whatever the manager has said. 1. There is a lot of pressure in the role as we operate at the highest level of business. The manager must understand the needs of office professionals and manage those needs effectively. Wherever there is division, there is weakness. Good managers have the ability to motivate their employees to do better. Build your confidence with this post. It is making sure that everything you touch is high quality, everything that you put your name and your reputation to is professional and reflects your values and that of your Executive’s and your Organisation. You need to be able to make decisions in confidence, and show others that you are capable of making good decisions. Read more about flexibility. It is vital for assistants to have resilience. The ability to smile through the stress and the toughest times, to crack a joke when colleagues are feeling sad, and to shift the focus when tension arises is priceless. Pay attention to your surroundings. If you are looking for what makes a good manager, check out our list of 10 aspects of a superstar manager. Come up with specific ideas of how to accomplish this in a meaningful way and then present your proposal to your manager. We have to rely on our self confidence to bounce back from worst case scenarios and more often than not we will be asked to help when colleagues want to limit damages (or should I say we are asked to clear up the whole sorry mess!) You need to figure out what these strengths are and use this information to be strategic when divvying up responsibilities. Develop your resilience with this post. These are the qualities that will make every good assistant great! In my mind diplomacy is ‘the art of dealing with people in a sensitive and tactful way.’ It is the ability to communicate with people using an approach that considers their feelings and potential reaction to the situation. A good office manager has the ability to communicate effectively with everyone, from workers to top management and executives at the firm. Communication skills are a vital quality needed for a great Assistant. Soft skills enable us to build relationships, relate to people, and encourage others to succeed. 5 Qualities of a Good Manager. 1. 3. A great assistant manager will make sure that she and her boss always appear to be on the same team, even in times of uncertainty or disagreement. A great assistant manager will not only recognize the importance of communication between herself and her manager, but also take initiative to communicate. A nurse manager has a complex and demanding job that involves coordinating the work of people with varying skills, education and personalities to provide safe, high-quality patient care. It is imperative that Assistants can communicate and build rapport. Discuss and establish routines for recurring communication to take place. There’s great value in working on the details of a project, but a good manager also has the larger view about why that project is necessary, meets business goals and … And I must emphasize the word clearly! Emotional Intelligence for Executive Assistants, Working collectively and sharing best practice in your EA network. Learn more about accountability with this post, Read more on communication tools for assistants, Learn how to develop your diplomacy skills, Learn more about working on your initiative, Read more on improving your attention to detail. There are many different qualities that a great manager should have. Assistants have to think strategically so that they can help their Executive’s execute the... 3. However, attention to detail goes beyond proof reading. One of the qualities of a great manager is knowing how to convey the mission to others, and proposing a clear way of thinking that can orient everybody’s work. Good managers are difficult to find in the corporate woodwork. Discuss and establish routines for recurring communication to take place. Sydney Neely has worked in the education arena for more than 10 years, teaching general education, the arts, communication and finance. An assistant manager must have good people skills because he acts as a liaison between the manager and lower-level employees. Help the team with career development. Today I thought I would have a look at the 10 qualities that make a truly great Assistant. It can lead to feeling unchallenged, unappreciated and more importantly managed ineffectively by your Executive. What do I mean by being more accountable and why is it important for assistants? If a candidate does not have direct property management experience, be sure they have some sales or customer service experience. You can always go have a private, clarifying conversation with your supervisor later, so there’s no need to run the risk of appearing divided in front of employees. Motivation. For me, being... 2. Event managers must double as janitors and firemen. Lastly, your assistant should be a likable person who encourages others, and has a good sense of humor. From there, the manager can start to delegate some of the remaining responsibilities to you. A good manager is able to take the executive leaders’ plan for success and implement it. Read more on improving your attention to detail. Have a clear vision/strategy for the team. Assistants bring many, many amazing qualities to their roles. A sense of humour is probably the greatest assist of a great Assistant. Here are some of the most important qualities that employers and a personal assistant agency will look for in potential applicants: An assistant manager is usually working under the directive of a supervisor, and is... Responsibility. A good manager is seen by what it manages, if it is a successful enterprise, then it means it has good management managed by a good manager. To be successful, there are a few simple tricks assistant managers should keep in mind. You and your team will be spending a lot of time with this person. business degree, management degree, online certificate, leadership degree, tips for adults. Also, identify what jobs can only be completed by the manager. A great assistant manager will not only recognize the importance of communication between herself and her manager, but also take initiative to communicate. For example: I have to make hotel rooms for our sub-contractors, while I am on the phone, I can answer emails, or finish up some paperwork.” 7. Having vision is one thing, but it is another altogether to be able to convey it.After all, it is useless if it can’t be clearly understood. Having low self-esteem or confidence issues can be a real challenge in life, particularly in the office and particularly for assistants. An employee comes to you complaining thatt the manager said her clothes are now inappropriate for work but she wanted to double check with you to see if any final decisions have been made regarding the dress code. It’s hard enough to be a good administrative assistant, but if you work on these 10 qualities, you can become a great admin with a bright future. The qualities of what makes a good manager vary greatly depending on the organization, its strategy, the manager’s specific objectives, and even the team they will be managing. We are constantly faced with changing and challenging situations. Research theorizes that of all the qualities of a good manager, soft skills are king. Assistants have to think strategically so that they can help their Executive’s execute the objective’s of the Organisation. Of course we also want to please and be helpful; no wonder the role of an assistant can be quite overwhelming! A good leader has a futuristic vision and knows how to turn his ideas into real-world success stories. Empower the team and do not micromanage. It's hard to pinpoint the characteristics of great managers — the personal and professional qualities that make them so effective at driving organizational success. Consider the following scenario: Although your office has talked about changing the dress code at work, no concrete decisions have been made. A good manager makes his/her employee feel like they are on the same side and takes an up hand to make things easier for them. Gauge whether a person will be able to handle complaints and stressful situations with grace. Often, it helps to start with identifying which tasks are most profitable; typically the manager will complete these. Few managers lead an efficient and profitable office completely on their own; for many, their secret weapon is their assistant manager. The ability to understand … Yay us! Good stage managers are hard to find, but those students are out there. Being a good leader: A good team leader is the one in a restaurant who takes responsibility for cooks, wait for staff, the front of the house staff, inventory, kitchen, bartenders, and more. Be a good communicator – listen and share information. After a while, I found my own groove and stopped needing to emulate others. Learn More About CCU's Online MBA. For me, being accountable means taking control of your own success, managing your workload, your career and your relationship with your Executive and your colleagues. It is the ability to choose the right method of communication for the situation, the awareness of your own communication style and adapting that to fit with others, and the confidence to articulate exactly what you mean in any scenario. 10 ASPECTS OF A SUPERSTAR MANAGER. Here are some of the benefits of humour at work. You and your boss are most likely in your respective positions for a reason. Finding someone who possesses all of the qualities of a good manager is even more difficult. He must have the ability to place himself into the shoes of other employees to resolve conflicts that arise. Ideally, a manager acts as a liaison between the administration and executives of an organization and the employees. The qualities of what makes a good manager vary greatly depending on the organization, its strategy, the manager’s specific objectives, and even the team they will be managing. A good manager understands the basic fact that teamwork is one of the most important building blocks of a company’s efficiency. Because managers and employees at times do not see eye to eye on issues, an assistant manager should be able to help both sides see the reasoning for the opposing viewpoint. It means, making decisions and taking ownership of the results. If you’re looking for your next stage manager, look for students with the following five qualities: Organized The Qualities of a Nurse Manager. Typically a positive environment is full of recognition, praise and enthusiasm. The ability to communicate effectively and listen actively are qualities every company looks for in an administrative assistant. You should always be alert for opportunities to make processes and procedures better, have the confidence to make decisions and adopt new ways of working that will support your Executive and the organisation’s objectives. This will help to maintain both the manager’s and assistant manager’s enthusiasm for their work. It is a skill that allows assistants to find common ground with every person at every level of business. Copyright 2011 - 2020 Practically Perfect PA | All Rights Reserved, The Strategic Business Partnership Programme. Promotes teamwork. We have a difficult job and if we are unable to stand up for ourselves this makes the role a lot harder. Look for someone who has great customer service skills. When communicating, always remember to include positive updates and announcements, not just negatives. Manager understands the basic fact that teamwork is one of the job and taking ownership of the most building. People skills because he acts as a liaison between the manager can start to delegate some of results. For in an administrative assistant is someone who helps an employer manage various details of his or her business personal. 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