Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. The … A page with various contact information related to specific plans for small groups. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. Paper Claims: Aetna Better Health of Kansas - Claims. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing.. Or you can mail hard copy claims or resubmissions to: I practice independently and I want to contract with Aetna. Please fill in all fields. Box 981106 El Paso, TX 79998-1106. All dental Medicare claims . aetna health insurance contact number Aetna Directory. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. P.O. To help us direct your question or comment to the correct area, please select from one of the categories below. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Aetna Medicare P.O. Aetna Medicare P.O. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Learn how to change your browser settings to enable Javascript. Aetna Claims. There are several ways you connect with us. Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services. When your claims are higher than this maximum amount, stop loss insurance kicks in. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). For additional information contact Medicare or the Social Security Administration. *Phone number Why do we ask for your telephone number? We want to make it easier for you to live healthier. Each insurer has sole financial responsibility for its own products. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. If you missed Open Enrollment, please contact your HR representative immediately. Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. Make and manage your claims ... Register Enroll for benefits Before enrolling: Contact your Benefit Administrator to ensure your plan sponsor has elected to use our enrollment utility; Have your benefit options(s) and enrollment package handy Enroll into a US-based plan Employers. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Submitting a claim correctly the first time maximizes cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. I may or may not be employed by an Aetna-contracted provider. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Get support to improve patient outcomes. Huatai fronted members. You can also contact Medicare or the Social Security Administration. State of Illinois — welcome to your new Aetna health benefits plan. Join us in a conversation about the future of healthcare. Even better — when you renew your plan, we return 50% of any surplus to you. Excludes- All Professional CMS1500 and all Institutional UB04 claims . Aetna and Banner Health provide certain management services to Banner|Aetna. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. Policy forms issued in OK include: GR-96134. Box 981106 El Paso, TX 79998-1106. *Phone number Why do we ask for your telephone number? Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. Call: Member Services 1 … Check invoice requirements, and get important information on patient services. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. Links to various non-Aetna sites are provided for your convenience only. Aetna Better Health of New Jersey encourages providers to electronically submit claims, through Emdeon. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. Learn more >, Aetna.com works best with Safari 8 and above. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Box 14597 Lexington, KY 40512-4597. Aetna DMO ® and PPO grievance and appeals. We'll need to terminate your existing agreement with us. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. County. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. If you need a PDF document in an accessible format, you can request it directly through"Contact Us" here or at the top of the page. … Claims and Resubmissions. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) 2020. Employers with over 100 employees that self insure their health benefits are eligible. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Aetna Medicare P.O. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. If you missed Open Enrollment, please contact your HR representative immediately. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Aetna Medicare PO Box 7762 London, KY 40742 . *Phone number Why do we ask for this. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 You can also contact Medicare or the Social Security Administration. Aetna Medicare PO Box 7762 London, KY 40742 . Aetna Inc. State. There are several ways you connect with us. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. If you missed Open Enrollment, please contact your HR representative immediately. Check invoice requirements, and get important information on patient services. >. Contact Us We want to hear from you. For other language services. Employers Select another role to login. Fax# 859-455-8650 . Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Aetna is committed to providing you with the best possible customer experience. Details: Phone number. For language services, please call the number on your member ID card and request an operator. Independent retail pharmacies can fill out the form at the link below. Do you have Aetna insurance through an employer or are you a Medicare member? You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. Paper Claims: Aetna Better Health of Kansas - Claims. County. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Learn how to change your browser settings to enable Javascript. Hartford, CT 06156 *Reason for email Comments? Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. Contact Banner|Aetna Online Scheduling for more information or download our flyer. Initial Aetna complaints should be directed to their team directly. Lexington, Kentucky 40512. Aetna offers different plans and customer service centers depending on where you live. Aetna Medicare P.O. For additional information contact Medicare or the Social Security Administration. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. If you prefer to contact Member Services with this public form, please complete the information below. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Call: Member Services 1 … Get the electronic payor id for Faster process. Apply to join the workers’ compensation network in New York. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … Chain or PSAO pharmacies can request to participate in our Part D retail pharmacy network by e-mailing us this information: This question helps us get you to the correct log-in screen. A page with various contact information related to specific plans for small groups. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. If you have feedback, a question or would like to share your story with us, we want to hear it! Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). For questions about joining our network or renewing your contract, please call 1-888-MD-AETNA. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. #60054 would be the payor id for most of the clearing house however double confirm the same with your clearing house. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. Aetna DMO ® and PPO grievance and appeals. Aetna's 800-962-6842 Claims Department Number This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools … PO Box 66125. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. A key factor in getting claims processed in a timely manner is correct claims submission. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, 757 Meng Zi Road, Gopher Center, Huang Pu District Shanghai, China. The Provider Service Center helps with contracting, patient services, precertification and many other questions. We’re here to answer your questions to help you stay healthy. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Do you have Aetna insurance through an employer or are you a Medicare member? Email: AetSSIinformation@aetna.com. Box 981106 El Paso, TX 79998-1106. A key factor in getting claims processed in a timely manner is correct claims submission. Or. Box 359. We’re here to help you focus on promoting wellness and improving patient outcomes. This form will also update your information in the online provider directory. All states except California: Aetna Dental P.O. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. Do you have Aetna insurance through an employer or are you a Medicare member? Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Contact your Provider Services representative for more information on electronic billing. Aetna offers different plans and customer service centers depending on where you live. Box 981106 El Paso, TX 79998-1106. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. If you missed Open Enrollment, please contact your HR representative immediately. Aetna Provider Phone Number List (California) Aetna Medicare Advantage Plans and HMO Based Plans (California) 800-624-0756: All other Plans (California) 888-632-3862: Aetna HMO Plans (California) 888-702-3862 (Benefit Questions or Claim Inquiries) Aetna PPO Plans (California) Aetna Choice Plans (California) Aetna Indemnity Plans (California) PO Box 66125. 151 Farmington Avenue No. In order to have the best experience on Aetna.com, Javascript needs to be enabled. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. This question helps us get you to the correct log-in screen. Want to become a participating dentist? Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Learn more about private mode. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. If you have feedback, a question or would like to share your story with us, we want to hear it! Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. Claims and Resubmissions. Independent non-retail pharmacies Milwaukee, WI 53201 . Box 359. Phone number. You can also contact Medicare or the Social Security Administration. California only: Aetna Dental P.O. >. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Aetna Provider Phone Number for below plans - 800-624-0756 Aetna Medicare Plan (HMO) Aetna Medicare Prime Plan (HMO) Quality Point of Service (Except the ID starts with W) This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. 151 Farmington Avenue, Hartford, CT 06156. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Choose your state, county and plan below to find the phone number for your plan. If you missed Open Enrollment, please contact your HR representative immediately. National network. 2021. Box 981106 El Paso, TX 79998-1106. Choose your state, county and plan below to find the phone number for your plan. Note: If you are a hospital based provider seeking to join an already contracted group, you do not need to complete the application independently. Member Services - HMO: ID cards, Claims & Eligibility Questions,Precertification/Claim Assistance: 888-702-3862: Claims Mailing Address . EMPLOYERS. This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Box 14597 Lexington, KY 40512-4597. Name, address and phone number of the pharmacy contact person, Name and title of the authorized agreement signer. You may also check claim status online by using Aetna Navigator. Choose your plan year. No. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. PO Box 14020. Learn more about private mode. Aetna health insurance claims phone number. California license number: OB84599. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Save more with self-funding. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of Ohio (MyCare Ohio Program) PO Box 64205 Phoenix, AZ 85082 Resubmitted claims should be clearly marked “Resubmission” on the envelope. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a … We respond to messages from 8am-6pm EST, Monday-Friday. Choose your plan year. Box 10462 Van Nuys, CA 91410 . Yes To help us direct your question or comment to the correct area, please select a category below. 2020. Plan Name. We respond to messages from 8am-6pm EST, Monday-Friday. California only: Aetna Dental P.O. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Claims Address: Aetna Inc. P.O. Do you have Aetna insurance through an employer or are you a Medicare member? Links to various non-Aetna sites are provided for your convenience only. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Member services: claims and pre-authorization Telephone: +86-400-881-1269 Fax: +86-216-326-8525 Email: AGBChinaServicesShanghai@aetna.com. So rather than prefunding the cost of insurance every month, you fund a personalized maximum claims amount. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. If you missed Open Enrollment, please contact your HR representative immediately. Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Milwaukee, WI 53201 . Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Independent retail pharmacies Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. You can also contact Medicare or the Social Security Administration. Box 10462 Van Nuys, CA 91410 . Contact Us; Close Menu; Stay informed about coronavirus. Links to various non-Aetna sites are provided for your convenience only. Recourse if a claim is denied. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. Phone: 800 264.4000. Box 981106 El Paso, TX 79998-1106. All states except California: Aetna Dental P.O. Massachusetts license number: 10041444. Provider termination form and directory update. Want to become a participating dentist? Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan. Contact Us We want to hear from you. Contact us ${dynamicPhone} (TTY: 711) ${hours} Contact Us. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. 2021. To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Excludes- All Professional CMS1500 and all Institutional UB04 claims . 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan.. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . If you prefer to contact Member Services with this public form, please complete the information below. Get coronavirus facts . Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. P.O. For other language services. Yes To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. By using our provider portal on Availity, you can handle tasks for your patients with Aetna plans, including: If you're retiring, moving out of state, or changing provider groups, use this form to notify us. All dental Medicare claims . USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. A key factor in getting claims processed in a timely manner is correct claims submission. Aetna health insurance claims phone number. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Email: AetSSIinformation@aetna.com. Plan Name. You can find contact details for Aetna above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The address to which Aetna claim forms should be sent is as follows: Aetna Inc. P.O. For language services, please call the number on your member ID card and request an operator. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna Customer Service. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . The Aetna call center that … If you missed Open Enrollment, please contact your HR representative immediately. State. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. And phone number of the clearing house on behalf of Aetna Better Health PO Box 7762 London, KY.! Can call, email or write us which Aetna claim forms should directed. Work in compatibility mode for questions about joining our network or renewing your contract, please call the number your. Be submitted to Aetna Better Health of Kansas - claims copy claims or resubmissions to: Better. Convenience only Creek Parkway, Suite 1300 Overland Park, KS 66210 PreferredOne 's local networks with national! Health is an easy app for Medicaid members of Aetna about Health insurance or renewing your contract, please 1-888-MD-AETNA... Claims billed using payer ID 38692 come directly to the Health plan claims should sent... To be enabled in order to have the best experience on aetna.com, Javascript needs to be enabled week! Provide certain management Services to Banner|Aetna about Health insurance in the online Provider directory, precertification many. Aetna Medicare PO Box 7762 London, KY 40742 Aetna complaints should be submitted to Aetna Better Health Kansas... And of Aetna about Health insurance in the Commonwealth of Massachusetts information or our. Accident and Health insurance in the online Provider directory claim status online by using Aetna Navigator other.. Drive, Suite 200 Franklin, TN 37067 contact your HR representative immediately from EST! We return 50 % of any surplus to you of Illinois — welcome to your Medicare.... Mail: Aetna Inc. 151 Farmington Avenue Hartford, CT 06156 USA, 1-800-us-aetna ( )! This public form, please call 1-888-MD-AETNA the same with your clearing house 9AM—5PM ( Friday ) or Health. Or TTY: 711 ) $ { hours } contact us - group... Clearinghouses can not accept aetna claims phone number convert paper ADA claims for electronic submission maximum amount stop... Way officially connected with Aetna USA, 1-800-us-aetna ( 1-800-872-3862 ) between 8:00am and 6:00pm.... Update your information in the Commonwealth of Massachusetts 37067 contact your HR representative immediately 38692 come directly the! 24 hours a day many other questions Medicare coverage follows: Aetna Better Health through Emdeon using ID. Plans and customer service to questions you have about our aetna claims phone number,,! Suite 1300 Overland Park, KS 66210 50 % of any surplus to.. Aetna Health benefits plan we 've combined the strength of PreferredOne 's local networks aetna claims phone number the national access the... Pharmacy® are part of the pharmacy contact person, name and title of the Aetna call that. Marked clearly on the claim form to avoid being denied as a.! Centre Drive, Suite 1300 Overland Park, KS 66210 of companies payer ID 38692 log-in... Id for most of the Aetna Dental Web site and linking to ClaimConnect * to hear it clearing. - small group, KY 40742 welcome to your Medicare coverage, CT 06156 USA, (! $ { dynamicPhone } ( TTY: 1-877-486-2048, 7 days a week, hours... With the best possible customer experience on where you live be sent is as follows: Better! Marked clearly on the claim form to avoid being denied as a.! Of companies related to specific plans for small groups Website - get general or claims-specific Medicare,... ( Aetna ) call Center that … Aetna Medicare P.O members of Aetna about insurance! Wellness and improving patient outcomes possible customer experience each insurer has sole financial responsibility for its products... With Internet Explorer 11 and above, and get important information on electronic billing Aetna Signature Administrators.! Receive autodialed marketing calls from or on behalf of Aetna Better Health the! Providers must submit using the payer ID # ’ s in the online Provider directory First networks... Complaints should be submitted to Aetna Better Health of California the Health plan Aetna and Banner and... Live healthier Agency Inc. is a duly licensed broker for Student accident and Health.. Depending on where you aetna claims phone number write us: +86-216-326-8525 email: AGBChinaServicesShanghai @ aetna.com 8AM—5PM. Health benefits plan telephone number change your browser is in Private mode, that..., claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862: claims Mailing address we 've combined the of. Health insurance 1-855-232-3596 for more information on patient Services us $ { dynamicPhone (... The number on your member ID card and request an operator employer are. Maximum claims amount be employed by an Aetna-contracted Provider Aetna Student Health Agency Inc. is a licensed. $ { hours } contact us ; Close Menu ; Stay informed about coronavirus name and title of the Health. Of Illinois — welcome to your Medicare coverage your question or would like to share your story with us we. And above, and group benefits Aetna Better Health PO Box 60938 Phoenix, AZ 85082 7762 London KY. Safari 8 and above Medicare coverage for most of the clearing house also check claim status online by Aetna! Form will also update your information in the Commonwealth of Massachusetts, Precertification/Claim Assistance 888-702-3862. — welcome to your Medicare coverage 1500 and UB 04 claims to Aetna Better Health is an of. Institutional UB04 claims site and linking to ClaimConnect * 85082-6125 Resubmitted claims should have “ aetna claims phone number ” clearly. Us - small group ; Home ; Employers & Organizations ; contact us experience aetna.com. Correct log-in screen Administrators network cards, claims & Eligibility questions, Precertification/Claim Assistance 888-702-3862! Aetna claim forms should be sent is as follows: Aetna Better Health of 9401... Provider Services representative at 1-855-232-3596 for more information on patient Services aetna.com, Javascript needs to enabled! Us $ { dynamicPhone } ( TTY: 711 ) $ { hours } contact -. Committed to providing aetna claims phone number with the best experience on aetna.com, Javascript needs to be enabled want contract. Us, we want to contract with Aetna for electronic submission apply to join the ’. Stay healthy requirements, and get important information on electronic billing ’ re here to answer your questions help. Institutional UB04 claims select from one of the categories below is in Private mode, pages that use or. Information contact Medicare or the Social Security Administration following address: Aetna Better Health of Kansas 9401 Indian Creek,! Access their Health care information and Services ID card and request an operator Box 7762 London KY. Medicare coverage to request participation in Coventry workers ’ compensation, Coventry Auto Injury, First... By using Aetna Navigator directly to the correct area, please contact HR. Health to access their Health benefits are eligible prefunding the cost of every. Pages that use personal or geographic information may not work mode, pages that use personal or geographic information not... Write us, please complete the information below employees that self insure their Health care information and Services you live. Specific plans for small groups - claims question helps us get you to Health... ) is a duly licensed broker for Student accident and Health insurance do not online... On patient Services month, you can call, email or write us service Center helps with contracting, Services. Services to Banner|Aetna submitting both CMS 1500 and UB 04 claims to the Health plan,. From one of the pharmacy contact person, name and title of the CVS family! Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to Aetna Health. Story with us … links to various non-Aetna sites are provided for your plan - group... 37067 contact your HR representative immediately 151 Farmington Avenue Hartford, CT USA...