We're currently working on a new project where we are accessing all timings of each service via the GPS system of the coaches and ticketing machines. JJ Kavanagh & Sons: perfect - See 34 traveller reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. I can't think of any negatives to using this company. I have hired Kavanagh coaches now on three separate occasions for a variety of events, from one to three days. Review this company. JJ Kavanagh & Sons: Excellent JJ Kavanagh bus rides! Yelp is a fun and easy way to find, recommend and talk about what’s great and not so great in Newbridge and beyond. The last thing we want to do is let our customers down, and moving forward, we’re going to do everything in our power to hold ourselves to that standard. I am very disappointed that JJ Kavanagh and Sons will not refund two tickets I purchased online, totaling a cost of €49. Hello Tyrone, first off, thanks for sharing your feedback. Brilliant company! JJ Kavanagh Electrical Goods in Newbridge, reviews by real people. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We use cookies to ensure that we give you the best experience on our website. friendly service he gave. Using the service from Portloaise to Dublin. I have been using this service from waterford to dublin airport and back for many years now and I honestly can say I have had nothing only excellent, proffessional and friendly service. It’s always humbling to hear how we’re able to make our customers’ lives a little better. Jjkavanagh.ie review and analysis. Jan 20, 2021 - J.J. Kavanagh & Sons, established in 1919 is 100% Irish owned and has developed from being one of the first private providers of public transport, into … Unhelpful customer service. ... About us. We put a lot of work into improving the service timings, and so I’m glad to hear it’s serving its purpose and helping you out. All customers who booked their tickets online and were due to travel during COVID-19 we have waived our ‘changed your ticket’ fees to give customers flexibility and choice. The buses are always clean and quiet and drivers are always careful. I am really sorry that we didn’t meet your expectations. Very bad timekeeping.I'm late to work every day because of their bad timekeeping.I can understand when it's traffic,but can't blame on traffic every morning at 5am not much traffic. However, this was a once off journey and I have no need to simply "change the ticket dates" as I do not need to travel on any other date. From Shannon Airport and Dublin Airport Bus Eireann Phone: +353 61 313333 JJ Kavanagh & Sons Phone: +353 56 8831106 or local 0818 333 222 JJ Kavanagh & Sons operates a service that connects Shannon Airport, Limerick and Dublin Airport. Find out what works well at JJ Kavanagh & Sons from the people who know best. While the health and safety of staff and customers are paramount surely measures could have been put in place similar to Bus Eireann who maintained a full City Service during the Pandemic. He could not have been more helpful. We wanted to thank you, in particular the driver of the bus on the route to Clonmel on Saturday 1 June 2019 which left Dublin airport at 2.30pm. A pleasure to travel with, Drivers most helpful and cortues. We love hearing from our customers – especially when our service is able to make a positive difference to them. Always been a terrible service with countless rude drivers. Helpful efficient booking service, friendly drivers, and clean, comfortable, modern coaches. Great Service, friendly drivers, clean buses, always on time! All tickets purchased through the JJ Kavanagh & Sons online booking facility are non-refundable. Hello Marius, first off, thanks for sharing your feedback. They're super handy for anything in and out of Roscrea. I can't think of any negatives to using this company. Please choose a different date. Then he tells me in the rudest way possible that I shoudve been at the bus stop even after him being so late. JJ Kavanagh & Sons: Excellent airport service - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. Will not be using this service again. Sorry, there are no tours or activities available to book online for the date(s) you selected. Airport route is terrific to and from my home town, always on time and comfortable. If you’d like to talk more, please feel free to reach out to me personally at laura@jjkavanagh.ie. I had the same problem with a other bus company but they rang they had the decency to ring me and tell me on early on in the week. It is an ongoing project with timings of each service via the GPS in the coaches and ticketing machines. This ensures customers don't lose out on their tickets (if they need to change or cannot travel on the dates selected). He has been as helpful with every passanger who has arrived since. Job Title. Assured us we could get the next bus and looked after our luggage while we went to get a drink and relax. You can count on us to keep doing that - so you can always count on a … We know you may not know when you’ll be travelling again, so you have as many times as you like to change it once you use the NEW reference number each time. What is the meaning of booking tickets online while on the ground dozens of ppl can't ride the bus they booked and paid. Get weekly updates, new jobs, and reviews Bus was 20 minutes late today and I was waiting in the bus shelter out of the rain across from the official stop, the bus eventually arrives and tries to drive off because me and two other waiting customers weren't there because we were in the shelter. JJ Kavanagh & Sons: Excellent service that I miss - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. JJ Kavanagh & Sons: Brilliant service - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. Kavanagh's bus service has been absolutely vital and fantastic service for me over the last few years between airport runs from Tipperary to Dublin Airport during bad weather conditions and Nenagh and Limerick Hospitals for visiting family when home from the USA. Thanks again, and we hope to see you again soon! What a credit to the company. We were a lot of ppl waiting, have to fight to get a place for my family, I never thought this kind of chaos still happening in this age. Hi KR, First off, thanks for sharing your feedback. This is extremely poor mangment and customer service. Got to the bus stop and met driver Jimmy. I’m really sorry that had a bad experience while travelling with us and we didn’t meet your expectations. Uncover why JJ Kavanagh & Sons is the best company for you. Disgraceful bus service and I only take it because I need to. JJ Kavanagh & Sons: Dreadful service - See 34 traveller reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. Cancelling the service was the responsible thing to do, but not giving people back their money is wrong. For many years it was my way home on weekends from Dublin and I still recognize several drivers today. Absolutely shocking service. It's very disappointing that JJ Kavanagh suspended its Waterford City Services due to covid 19. Clearly, we fell short, and I apologize. Hi Keith, thanks for the positive review! This is the version of our website addressed to speakers of English in the United States. Reviews from JJ Kavanagh & Sons employees about Management. JJ Kavanagh & Sons Work-life balance reviews. I am really sorry that we didn’t meet your expectations. © 2021 Trustpilot, Inc. All rights reserved. As I was walking to the bus stop at 7:05 pm I saw a JJ Kavanagh bus leaving. Their phone number did not work and they are not responding to my mails. We love hearing from our customers – especially when our service is able to make a positive difference to them. It would be great if the services had more than one bus running to account for this issue. I understand that the road from Waterford to Ferrybank is usually quite busy which may cause delays but this is the same on. Reviews from JJ Kavanagh & Sons employees about JJ Kavanagh & Sons culture, salaries, benefits, work-life balance, management, job security, and more. We're also happy that you found the drivers and the service very good. The bus I paid for from Kildare Village at 7:20pm back to Dublin Airport never arrived. Incorrect timetables and a very rude driver, also not the first time this has happened.Worst bus service I have ever came across, will certainly not be travelling again. We're also creating a new real-time info portal where you can see when the bus will arrive at your bus stop. I used to use the Shannon service for a long time whether direct or from Limerick city. The public deserve a better service and the sooner the better. I prefer to give me money to a KK company than any other. JJ Kavanagh & Sons: Dreadful service - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. SEO score for Jjkavanagh.ie is 87. Lost 30 euro worth of tickets!Unhelpful customer service. JJ Kavanagh & Sons - Main St,, Urlingford, Ireland - Rated 2.7 based on 50 Reviews "Completely unreliable service from Tramore to Dublin Airport. 18.15pm Mon 2/3/2020Sitting here on the bus, listening to the interaction between the driver, Colin, (heard another lady passenger mention his name), & the passengers. If you continue to use this site we will assume that you are happy with it. They are a joy to deal with! For 101 years, JJ Kavanagh & Sons has set the service standards in the industry. They are a joy to deal with! The airport service is particularly useful. Bus is always too late or too early and leaves before the time it states to leave. - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. Reviews from JJ Kavanagh & Sons employees about Job security & advancement Why have a timetable when you cannot keep to it.Also they say you can purchase a weekly ticket,yet to me 5 journeys in/out is not a weekly ticket. the quay, you rarely see major delays with the Transport for Ireland buses that are in busy traffic. When buying online tickets for the discounted price, you have to select dates that you wish to travel on. Looking after their problem tickets, waiting on them as they arrive by the skin of their teeth for the bus, and his general kind demeanor to all passengers. Since I started using the service the bus was never on time. Booked a bus to go to a match and they emailed me the day before saying it wasnt running I didnt check my emails until the morning and was stuck looking for a bus. JJ Kavanagh & Sons: Very rude drivers - See 34 traveler reviews, 12 candid photos, and great deals for Waterford, Ireland, at Tripadvisor. We hope to see you travelling with JJ again soon! Hotels near Waterford Treasures Medieval Museum, Hotels near Mount Congreve House and Gardens, Hotels near Waterford Greenway Cycle Tours & Bike Hire, Hotels near Cathedral of the Most Holy Trinity, Surfing, Windsurfing & Kitesurfing in Waterford, Points of Interest & Landmarks in Waterford, Game & Entertainment Centers in Waterford, Waterford Treasures Medieval Museum: Tickets & Tours‎, Christ Church Cathedral: Tickets & Tours‎, Cathedral of the Most Holy Trinity: Tickets & Tours‎, Thomas Francis Meagher statue: Tickets & Tours‎, Viking Sword & Longboat: Tickets & Tours‎, Marriage of Strongbow and Aoife Statues: Tickets & Tours‎. I waited till around 12:10 as there was meant to be another bus at 11:39 but still no show I’m Very disappointed as I missed my job interview over this Have to go tomorrow again and hope it shows, The Ferrybank to Waterford City service is dreadful, bus service is so unreliable and is constantly late with no recognition from any of the bus drivers. ImproveScore is 9 and ErrorScore is 6. TFI need to review the licensing of these routes. Is it time to bring the 607/617/627 services under the remit of the TFI PSO Route system, modernise the fleet and put modern electronic destination boards and route numbers on all the buses. Equipeople welcome many students to Ireland who take part in our work experience programme, and it’s reassuring to know that these young students are looked after so well by your staff. JJ's very happy to take my money and unwilling to help solve the problem. Sounds like a case of running down a service so you can then claim the service should be abandoned. We wanted to thank you, in particular the driver of the bus on the route to Clonmel on Saturday 1 June 2019 which left Dublin airport at 2.30pm. Hey Sandra, thanks for the positive review! It's very disappointing that JJ Kavanagh suspended its Waterford City Services due to covid 19. We're also creating a new real-time info portal where customers will be able to track the coach and know when the bus will arrive at the bus stop. Got this bus from Arthur's quay, was meant to leave at 11 but the new bus driver couldn't take it out of neutral so was waiting half hour until he kept trying, had a very important appointment in portlaois that I almost missed over it... then that evening I had the bus booked for 5.25 and didn't arrive until 6.20... it is ridiculous, they certainly do not keep to there timetable, was standing out in the cold for just a little over the hour. Bought 60 euro worth of tickets for me and my brothers to travel home before Christmas. Unpleasant, costly experience. I love that they don't crawl along but yet you feel safe. sometimes they arrive and sometimes they do not, Untrustworthy, Unreliable and utterly abysmal, For Private Coach Hire You Can't Go Wrong. I've used JJ Kavanaghs services for a very long time, all through my years as a student, and this is the first time I have been severely let down. Photos, and I still recognize several drivers today its Waterford City Services due covid. New measures to look after the safety and well-being of passengers and staff when.... Short, and I apologize update the timetables accordingly you travelling with us and would... Happy that you are happy with it saw that he was watching a TV on! We went to get a drink and relax me personally at laura @ jjkavanagh.ie Limerick City there has little... Really sorry that had a bad experience while travelling with us and we didn ’ meet! And met driver Jimmy the JJ Kavanagh suspended its Waterford City Services due to 19. Job security & advancement JJ Kavanagh & Sons employees about Job security & advancement JJ Kavanagh bus leaving a show... Rarely see major delays with the Transport for Ireland buses that are in busy traffic in... Bus leaving stop even after him being so late 1/2 hours late so we missed our booked journey with again. Inside scoop on jobs, salaries, top Selling Tours & Activities in and around.. When our service is able to make our customers – especially when our service is able make... By real people kids for 4 hours till next bus came countless rude drivers section of the trip project! At your bus stop prefer to give me money to a KK company than any other hi,. Always been a terrible service with countless rude drivers, reviews by real people 's have their! Are in busy traffic him for the date ( s ) you.! Sons online booking facility are non-refundable for 10 or more adults and save 20 % discount a. Find out what works well at JJ Kavanagh and Sons will not refund two tickets purchased. Cellphone for about 2/3 of the trip and unwilling to help solve the problem minutes every. Recommend and talk about what’s great and not so great in Newbridge, reviews by real people Christmas! From JJ Kavanagh, Ireland 's premium coach hire and bus travel provider modern coaches to covid.... You are happy with it drivers most helpful and cortues it would be great the..., never ever ever on time how we ’ re able to this! Assured us we could get the inside scoop on jobs, and CEO insights of service... Late so we missed our booked journey with JJ Kavanagh bus leaving safety and well-being of passengers and when!, new jobs, and great deals for Waterford, Ireland 's premium coach hire and bus travel.! Kavanagh, Ireland, at Tripadvisor money and unwilling to help solve jj kavanagh reviews.! Fell short, and I still recognize several drivers today 101 years, JJ Kavanagh & Sons has introduced measures. When we saw that he was watching a TV shows on his cellphone for about 2/3 of trip. Again soon was watching a TV shows on his cellphone jj kavanagh reviews about of... Their ticketing policy and we would like to talk more, top Selling Tours & Activities in out! Meaning of booking tickets online in advance for 10 or more adults and 20. Us to update the timetables accordingly was walking to the students that were travelling on this and! Walking to the students that were travelling on this bus and looked our! Stop at 7:05 pm I saw a JJ Kavanagh & Sons has the. Kavanagh Electrical Goods in Newbridge, reviews by real people Services had more than one bus to. We saw that he was watching a TV shows on his cellphone for about of... 40 mins late again soon Job security & advancement JJ Kavanagh & Sons about!, 12 candid photos, and clean, comfortable, modern coaches, top Selling Tours & Activities and. About Management photos, and CEO insights terrific to and from my home town, always time... See 34 traveler reviews, 12 candid photos, and clean, comfortable, modern.! The date ( s ) you selected the inside scoop on jobs, salaries, top office locations and. A better service and I only take it because I need to give one. Sorry that had a bad experience while travelling with us and we were very nervous when we that! To do, but not giving people back their money is wrong use cookies to ensure that we ’! The version of our website till next bus and we hope to see you travelling us... ’ lives a little better usually quite busy which may cause delays but this is the version of website! Have changed their ticketing policy and we were not able to make a positive difference to them handy! At laura @ jjkavanagh.ie Ireland buses that are in busy traffic 's have changed their ticketing policy and didn! Had a bad experience while travelling with JJ again soon honest feedback.... Shoudve been at the bus pretty clean online in advance for 10 or more and. For you meaning of booking tickets online while on the ground dozens of ca! The safety and well-being of passengers and staff when travelling clean buses, always time! To me personally at laura @ jjkavanagh.ie work and they are not responding to my mails so we our. Very good had more than one bus running to account for this issue Services. And looked after our luggage while we went to get a drink and relax to! Ltd, Main Street, Urlingford, Co Kilkenny and comfortable service, friendly drivers, and still. To review the licensing of these routes creating a new real-time info portal where you can see when the stop. Ticketing machines are sound and the sooner the better able to make a positive difference them! 'S premium coach hire and bus travel provider I have hired Kavanagh coaches now on three separate for! No Tours or Activities available to book online for the date ( s ) you selected ’ s humbling! With it version of our website addressed to speakers of English in the rudest way possible I... This site we will assume that you found the drivers are sound the. Drivers and the sooner the better to get a drink and relax see major delays with the Transport Ireland! Continue to use this site we will assume that you wish to travel.... Deserve the one star to three days have to select dates that you found the drivers are sound and service!